Shipping Information

All products come in discreet unbranded packaging.

We always ship with tracked delivery, including international shipping to Australia. Your order is fully guaranteed, so there’s no need to worry about it getting lost along the way!

Shipping Costs:

  • USA:

    • Free shipping over $20
    • $7 for standard shipping
    • $10 for expedited shipping

  • UK:

    • Free shipping over £40
    • £5 for standard shipping 
    • £8 for Next Day delivery

  • EU:

    • Free shipping on orders over 100 EUR.
    • 10 EUR for orders below 100 EUR.
    • 6 EUR for orders below 65 EUR from Spain

  • Australia & NZ:

    • Free shipping on orders over $100 AUD.
    • $15 AUD for orders between $70 - $100 AUD.
    • $10 AUD for orders below $70 AUD

  • Rest of the World:

    • Free shipping on orders over $150.
    • $30 USD for orders below $150.

  • Subscriptions:

    • Free shipping with a monthly and quarterly subscription.

Estimated Delivery Times:

For products marked as 'In stock'

  • USA, UK, EU: Approximately 2-5 days.
  • Australia & NZ: Approximately 7-10 days
  • Rest of the World: Approximately 3-15 days.

For products marked as 'Stock arriving on [date]'

  • USA, UK, EU: Add approximately 2-5 days to the release date.
  • Australia & NZ: Add approximately 7-10 days to the release date.
  • Rest of the World: Add approximately 3-15 days to the release date.

Please note that all shipping times are approximate and can vary depending on the courier. We rely on external courier services for deliveries, and thus cannot guarantee exact delivery dates and do not take responsibility for not meeting any of these approximate delivery times.

When purchasing products that are not yet in stock, you accept that the stock will arrive at a later date and your order will ship once the stock is available.

Couriers Used:

We partner with a range of trusted couriers to get your products to you as efficiently as possible. Depending on your location, we utilize the services of USPS, UPS, Royal Mail, GLS, and DPD.

Shipping Origin:

  • USA: Items ship from our Alabama-based warehouse partner within the USA.
  • UK: Items ship from Plymouth, UK.
  • Australia & NZ: Items ship from our Alabama-based warehouse partner within the USA. All shipments are tracked and delivery is guaranteed by us.
  • EU: Items ship from Spain.
  • Rest of the World: Items ship from the nearest warehouse with chosen products.

Customs and Additional Fees:

Customers outside the USA, EU, Australia or UK should be aware that customs clearance procedures and fees may apply upon receiving the item. We do not cover any additional customs clearance costs. It is advised that customers check with their local customs authorities about any potential charges before placing an order.

Thank you for shopping with us! If you have any further questions regarding our shipping policy, please feel free to contact our customer service team.